Dear Rio Mar Resident, As usual, the security measures adopted to guarantee order in Rio Mar and in particular in the Beach Club area will be put into effect this Memorial Day Weekend. For this, we will have two additional Sheriff officers in the Beach Club area, an officer at the entrance registering residents who access the Beach Club, and a second officer inside ensuring everyone's safety. During this weekend, health measures against COVID-19 continue to be taken in the Beach Club area, and within the entire property. A maximum of 40 people will be allowed inside the Beach Club at the same time. If there is no space when you arrive at the Beach Club, you will be able to sign up on the list and reserve your space. As a reminder, the Hotel will temporarily only be serving in-house guests this weekend in its restaurants and facilities, this as a preventive measure, since the Hotel is at capacity at the moment. The restaurants available to Residents at the moment are Iguana’s and Hole in One. Sheriff Security is in charge of RMCA Security. To report any situation, you can call 787-981-7549. In an emergency, Sheriff will be available to assist you. It is important to emphasize that minors are NOT allowed to drive golf carts within Río Mar, or alone on the Beach Club or Hotel grounds. This weekend we will have additional patrols to enforce these measures. All golf carts that roam through property need to be registered with RMCA and be identified with the proper golf cart sticker. In addition, the golf courses are private property, so visitors should not enter their premises in private golf carts, or walk through the courses. The speed limit for cars on the property is 15 miles per hour. We urge residents and their visitors not to leave improperly parked vehicles on the road. We remind all residents that we are in the nesting season of the Leatherback Turtle, and that by requirement of the Department of Natural and Environmental Resources (DNER), there should be no chairs on the beach after 6:30 in the afternoon. Likewise, it is important that people do not enter the demarcated nesting grounds, as they are exposed to fines and penalties in keeping with the laws and regulations that protect endangered species. It is important to notify the DNER biologist, Francisco Guzmán, of the presence of turtles nesting in the area, through 787-646-9689 or 787-980-9777. Any questions you have about these measures can contact me at firstname.lastname@example.org. Cordially, Hector Llenza, Community Manager
Querido Residente, La gerencia del Wyndham Grand Rio Mar repudia enérgicamente el acto de violencia animal reportado en nuestra propiedad. El maltrato a los animales es inaceptable y viola el código de conducta y convivencia de la hospedería y de la comunidad de Rio Mar. Continuaremos colaborando con las autoridades en este caso.
Dear Resident, Starting January 8th, the Beach Club will be once again opening its doors with a capacity of 15 people at the same time inside the Beach Club, in compliance with the latest Executive Order. Feel free to swing by with your family and enjoy the sun in a safe environment.
Dear Rio Mar Resident, We are happy to announce that the installation of the new AVI entry system is close to being finished. This means that we will be needing you to contact your Cluster administrators to fill out the required information so that we can get you your sticker for your vehicle. You will have until January 15 to send your information so that you are registered in the new system. Thank You and Happy Holidays to all!
Re: Measures to Ensure Health and Safety; Restrictions on Short Term Rentals To the members of Rio Mar Community Association: We hope and expect that this communication finds you safe and healthy. As you may know, the management of Rio Mar Community Association (“RMCA”) as well as the Wyndham Grand Rio Mar Puerto Rico Golf and Beach Resort (the “Resort”) have implemented a series of safety measures in order to minimize the potential exposure to COVID-19 and protect the health of our community, our guests and our staff. Although the Government of Puerto Rico and other governmental bodies have relaxed lockdown and social distancing restrictions, we acknowledge that COVID-19 pandemic continues to threaten our communities and have continued to adhere to strict protocols to avoid the spread of the virus. We continue to disinfect, have modified our layouts to ensure distance between guests and continue to enforce a strict mask mandate. In addition, no person is allowed to check in to the hotel unless they provide evidence that they have tested negative to the COVID-19 virus. Despite RMCA’s and the Resort’s efforts and the cooperation of a majority of the members of the RMCA community, it has come to our attention that certain individuals that have visited Rio Mar in recent months have not adhered to the conduct that we have come to expect and appreciate from the members of our community. To the best of our knowledge, these individuals come to Rio Mar to stay in short-term rentals. We cannot ascertain whether any of the measures adopted by the hotel and other resort facilities have also been adopted by the owners or managers of these short-term rentals. Short term rentals (rentals for any period of thirty (30) days or less) are generally not permitted within Rio Mar. In order to minimize the risk of exposure to COVID-19 and protect the health of our community, including permanent residents and employees, RMCA management will again seek to enforce the restrictive covenants that forbid short-term rentals. We hereby request that any and all parties that currently engage in short-term rental of their properties cease such activity immediately. We note that the term “short-term rentals” does not include condo-hotels and timeshares, both of which are permitted within Rio Mar. We also request the cooperation of all members of the community to ensure that non-paying guests comply with the safety measures and adhere to the rules of conduct that will continue to be enforced until further notice. All members of the RMCA community are hereby advised that any passenger who arrives in a flight from the United States of America or any international destination shall be considered a person as to whom there is a reasonable suspicion that he or she was exposed to COVID-19 and shall remain under quarantine for a period of fourteen (14) days or for the duration of his or her stay in Puerto Rico, whichever is shorter. (See Executive Order OE-2020-52 issued by Governor Wanda Vázquez Garced on July 3, 2020). The owner of any property that will be receiving guests who are required to remain in quarantine shall be responsible for ensuring that such individuals comply with the required quarantine. RMCA will pursue appropriate action against any owner who fails to comply with the restrictions stated above, including contacting the Puerto Rico Tourism Company and other government officials. Failure to comply with such requirements could result in penalty of imprisonment for a period not to exceed six (6) months or a fine not to exceed five thousand (5,000) dollars, or both penalties at the discretion of the court. RMCA will also continue to require members of the RMCA community and their guests to adhere to social distancing guidelines, wear masks over their nose and mouth in all public areas and will require temperature checks prior to allowing access to certain spaces. We strive to provide an environment to which individuals seek to get away to and we encourage all persons that are following social distancing and other safety guidelines to continue to do so. We request the cooperation of all members of RMCA to ensure that all individuals within our community remain safe and healthy. However, the enjoyment of all properties within Rio Mar must be in compliance with all applicable laws, regulations and executive orders.
Dear Rio Mar Resident, First of all, we hope you and your family are well, and in good health in these hard times we are facing. Due to the seriousness of the disease COVID-19, we are going to be implementing a new set of measures for the following month that will allow us to ensure a safer environment inside our wonderful community. The following rules will be enforced in main gate and at the beach. These measures will be in effect starting Thursday, May 28, 2020. The measures are as follows: • Main Gate: Residents that have a guest visiting their property will need to provide a list every week (list must be sent every Thursday) with the name and last name of each guest that will be visiting their property. These lists will be handed to Sheriff Security at Main Gate. The list should be sent to the following email address: email@example.com. • If no list is provided, the resident will then have to go to Main Gate personally, identify himself/herself and confirm that the guest at Main Gate is indeed visiting their property. • Beach: The parking in front of Hole 15 will be temporarily closed. Since the beach is only open for exercise purposes, people who attend the beach will have to do so by walking. • Golf: Golf players will be asked for their name and last name upon arrival and should be included in the list of reservations provided to us by the Country Club offices to be allowed access. For any questions you may have regarding these measures, feel free to send me an email at firstname.lastname@example.org. Cordially, Hector Llenza Community Manager